Broadbent's Shipping Policies

All packages will be shipped UPS to a physical address. We cannot ship to P.O. Boxes.

If a product is returned due to an incorrect address, we will promptly notify the customer to obtain correct information and the customer will be billed charges for re-shipping the package. UPS will sometime correct an address or add an apartment or suite number. They will charge us $5.00 for doing this service, so double check to assure your shipping address is complete before ordering. The charge will be past along to the customer, if the address they have provided for us is not complete. Upon request, we will gladly provide you with a copy of this charge.

Broadbent's Standard Delivery Charges:

The following charges for shipping, handling and insurance are added to each order.

Broadbent's Delivery Areas:

Broadbent's ships UPS Ground to the continental United States. You may request Next Day Air, Second Day Air or Three Day Select to guarantee arrival dates. Any items indicated as Perishable will automatically be shipped Second Day Air if the shipping address is outside our two-day shipping range. Call for Details at 800-841-2202.

Alaska and Hawaii will be shipped one of three methods. Through UPS they will go Second day air. They may also be shipped U.S. Parcel Post or U.S. Priority Mail. Please call at 800-841-2202 to obtain rates and time frames for delivery. If you place an order going to Alaska or Hawaii, they will not be shipped until you have confirmed shipping methods, due to various cost ranges. You may call at 800-841-2202.

Special Delivery Instructions:

You may enter special delivery instructions on the special instructions line at the check-out portion of the order. These instructions could include the date you would like for the package to be delivered; which door to leave a package, should you be away from home when the package is delivered; or to leave the package only if someone is at home. You may also include special messages for gifts such as Happy Birthday or Merry Christmas. on this line.

If you would like to ship the package to a different address other than where you are ordering from, simple enter that address in the Ship-to section of the order form. If you would like to send packages to several different people, simple place an order for each address you would like to ship-to.